Fill Your Calendar Effortlessly
Let clients book online around the clock while you focus on what you do best — grooming.
24/7 Online Booking
Clients book at their convenience — even at midnight. No more phone tag or back-and-forth texts.
Multi-Pet Bookings
Households with several pets can book them all in one go, saving time for everyone.
Recurring Appointments
Set up regular grooms on autopilot so your best clients always have their next visit locked in.
Drag & Drop Calendar
Reschedule, extend, or shuffle appointments with a simple drag. Your day, your way.
Google Calendar Sync
Two-way sync keeps your personal and business calendars in perfect harmony.
Waitlist Management
Cancellation? Lumi notifies waitlisted clients automatically so the slot gets filled fast.
Know Every Pet Inside & Out
Build rich profiles that help you deliver the perfect groom every single time.
Digital Pet Profiles
Store breed, temperament, allergies, preferred styles, and every detail that matters.
Grooming History & Notes
See exactly what was done last time — blade lengths, products used, behavioural notes, the lot.
Vaccination Tracking
Keep vaccination records on file and get alerted when they're due for renewal.
Before & After Photos
Capture the transformation. Great for your records and even better for social media.
Breed-Smart Autocomplete
Start typing a breed and Lumi fills in the rest — complete with size, coat type, and common services.
Household Linking
Link pets to the same household so the whole family's details are a tap away.
Stay Connected Without the Effort
Automate the messages your clients expect while keeping it personal.
Automated Confirmations & Reminders
SMS and email reminders go out automatically — reducing no-shows without lifting a finger.
Two-Way SMS
Clients can reply directly to your messages. Real conversations, right in the app.
Smart Auto-Replies
Busy grooming? Lumi sends helpful auto-replies so clients aren't left waiting.
Post-Groom Report Cards
Send digital report cards after every groom — clients love seeing what was done and how their pet behaved.
Automated Review Collection
Prompt happy clients to leave Google reviews at the perfect moment — right after a great groom.
Email Campaigns
Send seasonal promos, holiday closures, and updates to your entire client list in a click.
Get Paid With Less Hassle
Flexible payment options that work for your business and your clients.
Online & In-Person Payments
Accept Stripe, Square, or cash — whatever your client prefers. It all tracks automatically.
Deposits to Reduce No-Shows
Require a deposit at booking time. Clients who pay upfront are clients who show up.
Gift Certificates
Sell digital gift certificates that clients can purchase and redeem online.
Promo Codes
Run promotions, referral discounts, and seasonal specials with flexible coupon codes.
Xero Accounting Sync
Invoices and payments flow straight to Xero — no double-entry, no spreadsheets.
Quote Calculator
Build accurate quotes based on breed, size, coat condition, and services selected.
Build a Brand Clients Remember
Your business, your look — everywhere clients interact with you.
Customisable Booking Page
Your logo, your colours, your vibe. The booking page looks and feels like your brand.
Branded Customer Portal
Clients log in to manage their bookings, pets, and invoices — all under your brand.
Embeddable Booking Widget
Drop a booking widget onto your existing website with a single line of code.
White-Label Emails
Every automated email goes out with your branding — not ours. Your clients, your relationship.
Custom Domain Support
Use your own domain for the booking page so clients never leave your brand experience.
Logo & Colour Everywhere
From confirmations to invoices, your brand colours and logo are front and centre.
Grow Smarter, Not Harder
Data-driven insights and AI tools that help your business scale.
Revenue Analytics
See daily, weekly, and monthly revenue at a glance. Know exactly how your business is tracking.
Client Retention Insights
Spot clients who haven't rebooked and win them back before they drift away.
AI Business Assistant
Ask Lumi anything about your business — from busiest days to top services — and get instant answers.
Customer-Facing Chatbot
Let an AI chatbot handle common client questions on your booking page, 24/7.
Marketing Automations
Trigger campaigns based on client behaviour — birthday discounts, win-back offers, and more.
Loyalty Programme
Reward repeat clients automatically. Every 5th groom free? Every dollar earns a point? You decide.
Ready to see what Lumi can do?
Join groomers across New Zealand and Australia who've replaced the chaos with calm.